These Terms of Service ("Terms") are an agreement between you and Your Name or Company Name, the operator of SiteDownCheck ("we", "us"). By using https://sitedowncheck.com, our tools, monitors or API (together, "the service"), you agree to these Terms. If you do not agree, please do not use the service.
1. The service
SiteDownCheck provides free website diagnostics (such as status, response time, SSL certificate, DNS, headers, domain and performance checks), developer utilities, an uptime monitoring feature with optional public status pages, a domain expiry reminder, and an API. Features may change, be added or be removed at any time.
2. Eligibility
You must be at least 16 years old and able to form a binding agreement. If you use the service on behalf of an organisation, you confirm that you are authorised to bind it to these Terms.
3. Acceptable use
You must follow our Acceptable Use Policy, which forms part of these Terms. In short, you must not:
- test, stress or probe websites you do not own or do not have permission to test in an intrusive way;
- try to reach internal networks, private addresses or non-web ports through the service;
- circumvent rate limits or other technical limits;
- scrape or automate the service in bulk beyond the published API limits;
- use monitors to harass, spam or harm anyone;
- use the service for anything unlawful.
4. Testing third-party websites
Our checks are light-touch HTTP, DNS and TLS requests of the kind any visitor or browser might make. Even so, you may only use the service for intrusive or repeated checks against sites that you own or have permission to test. You are responsible for making sure you have that permission. We are not responsible for how a website's owner or host reacts to requests made at your instruction.
5. Results are informational
Results come from our servers, from a single vantage point, at a particular moment. Free check results may be cached for between 5 seconds and 10 minutes. A site that looks down or slow to us may be working normally elsewhere, and the reverse. Results are informational only and should not be your only basis for operational, financial or security decisions. See our Disclaimer.
6. Monitoring
6.1 Free plan limits
The free monitoring plan currently allows up to 3 monitors per user, with a minimum check interval of 5 minutes. We may also cap the number of monitors per network, and may change limits with reasonable notice on the site.
6.2 Link-based access
There are no passwords. Each monitor dashboard is accessed by a private, unguessable link emailed to the owner, and that link acts as your login. Anyone with the link can view and manage the monitor. You are responsible for keeping the link private. We may require email confirmation before a monitor becomes active. If you lose the link, contact us at contact@sitedowncheck.com from the email address used to create the monitor.
6.3 Alerts and reports
Alerts and reports are sent by email, and webhook alerts are posted to the URL you provide. Delivery depends on third parties such as email providers and your own endpoints, and we cannot guarantee that an alert will be sent, delivered or received on time. Do not rely on the service as your only means of detecting outages in a critical system.
6.4 Public status pages
If you enable a public status page, the monitor names, status and uptime become visible to anyone with the address. You are responsible for what you choose to publish. Status pages that display popular sites show our own automated check and are not statements by the companies concerned.
6.5 Deletion
You can delete a monitor from its dashboard, which deletes its history. Check history is in any case pruned after about 100 days.
7. API and fair use
The free API is subject to a fair-use limit of 200 calls per day per key. You must not share a key in a way that avoids limits, or use several keys to get around them. We may throttle, change or revoke keys that are abused. Access is by key, which you must keep confidential.
8. Pro plan
We may launch paid plans in future (a "Pro plan"). Paid plans will have separate terms covering prices, billing, refunds and service levels, which you will be asked to accept before purchase. Nothing in these Terms obliges us to launch such plans, and the free service does not carry any service level commitment.
9. Your content
You keep ownership of the content you submit, such as monitor names, URLs, settings, messages and text for the QR tool. You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, process, display and transmit that content only as needed to operate and secure the service and, where you enable them, to show public status pages. The outputs of tools (such as converted text or generated QR codes) belong to you.
You confirm that you have the right to submit what you submit and that it does not break the law or anyone else's rights.
10. Our intellectual property
The service, its design, text, guides, code and branding are owned by us or our licensors and protected by copyright and other laws. You may use the service for its intended purpose and may link to our pages. You may not copy, republish or resell our content or build a competing service from it without written permission. Third-party trademarks and names belong to their owners.
11. Privacy
Our Privacy Policy explains how we handle personal data, and our Cookie Policy explains browser storage and advertising cookies.
11.1 Communications
We may send you service emails such as confirmations, monitor alerts, monthly reports, domain expiry reminders and notices about changes to the service or these Terms. These are part of the service you asked for. We do not send marketing emails unless you separately agree to receive them, and reminder emails carry an unsubscribe link.
12. Advertising and links
Ads may be shown on the service and, if so, are served by Google and are labelled. We may add affiliate links in the future and will mark them. The service may link to third-party sites that we do not control and are not responsible for.
13. Suspension and termination
We may rate limit, block, suspend or end your access to the service, or delete monitors, keys or entries, at any time and without notice if we reasonably believe that you have broken these Terms, are putting the service or others at risk, or if we need to change or end a feature. You may stop using the service at any time and may delete your monitors yourself. Sections that by their nature should continue to apply after termination (including sections on intellectual property, disclaimers, liability, indemnity and governing law) will do so.
13.1 Effect of deletion
If a monitor, key or domain watch entry is removed, its associated data is deleted as described in the Privacy Policy. We are not obliged to keep or return it, so please export or copy anything you need beforehand.
14. Availability
We do not guarantee any level of uptime. The service may be unavailable for maintenance, updates, third-party failures, or for reasons outside our control. We may change or discontinue any part of the service.
15. No warranty
To the fullest extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not warrant that results are complete, correct or current, or that alerts will be delivered.
16. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profits, revenue, data, goodwill or business, arising from your use of or inability to use the service, even if we were told it was possible. Because the service is free, our total liability for any claim relating to the service will not exceed the greater of the amount you paid us for the service in the previous 12 months (if any) or INR 1,000. Nothing in these Terms excludes liability that cannot be excluded by law, such as liability for fraud, and some jurisdictions do not allow certain limits, so parts of this section may not apply to you.
17. Indemnity
You agree to compensate us for losses, claims and reasonable costs that arise from your breach of these Terms, from content you submit, or from your testing of a website without having permission to do so. We will tell you promptly about any such claim and let you take reasonable part in its defence where appropriate.
17.1 Reports of misuse
If you believe someone is using the service against your website, or in breach of these Terms, email contact@sitedowncheck.com with the details and the address concerned. We will review reports in good faith and may take action under the Acceptable Use Policy.
18. Changes to these Terms
We may update these Terms from time to time. The date at the top of the page shows the latest version. Where a change is material we will give additional notice, for example on the site or by email to monitor owners. If you continue to use the service after changes take effect, you accept the updated Terms.
19. Governing law and jurisdiction
These Terms are governed by the laws of India, without regard to conflict of law rules. The courts of India have jurisdiction over any dispute arising from these Terms or the service, subject to any mandatory consumer protection rights you have under the law of the place where you live.
20. General
If any part of these Terms is found to be unenforceable, the rest remains in effect. If we do not enforce a right, that is not a waiver of it. You may not transfer your rights under these Terms without our consent; we may transfer ours as part of a sale or reorganisation of the service. These Terms, together with the policies they refer to, are the whole agreement between you and us about the service.
21. Contact
Questions about these Terms can be sent to contact@sitedowncheck.com. Postal address on request via email.